Privacy Policy
Effective Date: 13th April 2025
At The Train Tour, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a tour, or interact with us.
By using our website, you agree to the practices described in this policy.
๐ 1. Information We Collect
We may collect the following types of information:
Personal Information: Full name, email address, phone number, mailing address, passport details (for international bookings), etc.
Payment Information: Credit/debit card details, billing address, transaction history (processed through secure third-party gateways).
Travel Preferences: Tour interests, destination preferences, dietary or accommodation requirements.
Device & Usage Information: IP address, browser type, operating system, pages viewed, and how you interact with our site (for analytics and improvement purposes).
Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and gather statistical data.
๐ฏ 2. How We Use Your Information
We use your information to:
Process and confirm bookings and reservations
Send tour details, confirmations, and travel updates
Personalize your experience on our site
Provide customer support and assistance
Improve our website functionality and marketing
Comply with legal and regulatory obligations
๐ 3. How We Protect Your Information
Your privacy is important to us. We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration, including:
SSL (Secure Socket Layer) encryption
Secure third-party payment gateways
Limited internal access to personal data
Regular website and server updates
๐ 4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
Trusted partners and vendors (e.g., airlines, hotels, tour guides) to fulfill your travel bookings
Service providers (e.g., payment processors, email services) under strict confidentiality
Law enforcement or government authorities when legally required
๐ 5. International Data Transfers
As we offer international travel services, your data may be transferred to and processed in countries outside your home jurisdiction. We ensure all such transfers comply with applicable privacy laws.
๐ง 6. Cookies Policy
Our site uses cookies to:
Understand user behavior and improve functionality
Offer a personalized browsing experience
Track marketing performance (Google Analytics, Ads, etc.)
You may disable cookies via your browser settings, though this may affect your site experience.
๐ค 7. Your Privacy Rights
You may request to:
Access, correct, or update your personal information
Delete your account or data (unless weโre legally required to keep it)
Unsubscribe from marketing emails at any time
To make a request, email us at contact@companyname.com.
๐ถ 8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we discover that we have unintentionally collected data from a child, we will delete it immediately.
๐ 9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. We encourage you to review this page regularly. The โEffective Dateโ at the top indicates the latest revision.
๐ 10. Contact Us
If you have any questions or concerns about our Privacy Policy or your data, please contact:
The Train Tour