Privacy Policy

Effective Date: 13th April 2025

At The Train Tour, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a tour, or interact with us.

By using our website, you agree to the practices described in this policy.

๐Ÿ“‹ 1. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, email address, phone number, mailing address, passport details (for international bookings), etc.

  • Payment Information: Credit/debit card details, billing address, transaction history (processed through secure third-party gateways).

  • Travel Preferences: Tour interests, destination preferences, dietary or accommodation requirements.

  • Device & Usage Information: IP address, browser type, operating system, pages viewed, and how you interact with our site (for analytics and improvement purposes).

  • Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and gather statistical data.

๐ŸŽฏ 2. How We Use Your Information

We use your information to:

  • Process and confirm bookings and reservations

  • Send tour details, confirmations, and travel updates

  • Personalize your experience on our site

  • Provide customer support and assistance

  • Improve our website functionality and marketing

  • Comply with legal and regulatory obligations

๐Ÿ” 3. How We Protect Your Information

Your privacy is important to us. We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration, including:

  • SSL (Secure Socket Layer) encryption

  • Secure third-party payment gateways

  • Limited internal access to personal data

  • Regular website and server updates

๐Ÿ”„ 4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted partners and vendors (e.g., airlines, hotels, tour guides) to fulfill your travel bookings

  • Service providers (e.g., payment processors, email services) under strict confidentiality

  • Law enforcement or government authorities when legally required

๐ŸŒ 5. International Data Transfers

As we offer international travel services, your data may be transferred to and processed in countries outside your home jurisdiction. We ensure all such transfers comply with applicable privacy laws.

๐Ÿง 6. Cookies Policy

Our site uses cookies to:

  • Understand user behavior and improve functionality

  • Offer a personalized browsing experience

  • Track marketing performance (Google Analytics, Ads, etc.)

You may disable cookies via your browser settings, though this may affect your site experience.

๐Ÿ‘ค 7. Your Privacy Rights

You may request to:

  • Access, correct, or update your personal information

  • Delete your account or data (unless weโ€™re legally required to keep it)

  • Unsubscribe from marketing emails at any time

To make a request, email us at contact@companyname.com.

๐Ÿ‘ถ 8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we discover that we have unintentionally collected data from a child, we will delete it immediately.

๐Ÿ”„ 9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. We encourage you to review this page regularly. The โ€œEffective Dateโ€ at the top indicates the latest revision.

๐Ÿ“ž 10. Contact Us

If you have any questions or concerns about our Privacy Policy or your data, please contact:

The Train Tour